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Responsible Gaming

Responsible Gaming on the Jangle App – Keep It Fun, Keep It in Control

Betting is for entertainment — not for problems. Jangle App is committed to giving you a safe, informed, and enjoyable experience.

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18+ Only
Age Verification Is Mandatory
Set Limits
In Your Control
Self-Exclusion
Take a break anytime
Support, Always
24/7 Support
Our Commitment

Betting is entertainment, not addiction

Jangle App believes that responsible gaming is part of a healthy lifestyle.

Responsible gambling at Jangle App is more than a policy — it's part of who we are. We want every member to enjoy the experience and stay free from the negative effects that betting can have on their life and family.

Online betting is new to many people in Bangladesh. Through this platform you can bet on cricket, football, kabaddi, and more — but making sure it never becomes a problem is our responsibility.

Our responsible gaming program helps you understand your own betting habits, set limits, and seek help when needed — because Jangle App wants you to stay happy and healthy for the long run.

Keep in Mind: Betting is entertainment. Chasing losses by wagering more is never the right call.

Self-Assessment

If you answer "yes" to any of the questions below, consider seeking help.

1 Do you find yourself placing more bets to try to win back money you've lost?
2 Do you want to stop betting but find you can't?
3 Are you hiding your betting from family or friends?
4 Are you spending money you need for daily expenses on betting?
5 Do you feel restless or anxious when you're not betting?
6 Is betting affecting your work, studies, or relationships?
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Protection Tools

Jangle App's Responsible Gaming Tools

We give you full control over your betting — everything is in your hands.

Set Deposit Limits
Set a fixed limit on your daily, weekly, or monthly deposits. Once you hit that limit, no further deposits will be allowed. It's the most effective way to stay in control of your budget.
Session Time Limits
Decide in advance how long you'll play in one sitting. When that time is up, Jangle App will automatically alert you or end your session. Being mindful of time is key to responsible gambling.
Set a Loss Limit
Once you reach a set loss amount, your session will automatically stop. This feature is especially useful for preventing the urge to chase losses with reckless bets.
Cooling-Off Period
Take a temporary break lasting anywhere from one day to six weeks. During this time your account will be inactive, but your data will be saved. Come back when you're ready.
Self-Exclusion
Activate long-term self-exclusion for anywhere between 6 months and 5 years. During this period, your account will be fully suspended and you will not receive any promotional emails. If you're facing a serious problem, this is the most powerful step you can take.
Betting History & Analysis
View all your betting activity — time spent, transactions made. Seeing transparent data makes it easier to understand your habits and make better decisions.
How to use it

Set your limits in just a few steps

Using responsible gaming tools on Jangle App is simple. You can activate any of them from your profile at any time.

1
Log in to your account
Log in to your Jangle App account and click the profile icon in the top right corner.
2
Go to the "Responsible Gaming" section
Go to the "Responsible Gaming" option in your profile menu.
3
Choose your preferred tool
Deposit limits, session time, loss limits, or self-exclusion — choose the tools that work best for you.
4
Set an Amount or Time
Enter your limit or break duration and confirm. Changes take effect immediately.
5
You'll receive a confirmation email
Once a limit is set, a confirmation message will be sent to your registered email address.
Daily Limit
Set a daily deposit or betting limit for yourself.
Weekly Limit
Set a weekly limit on how much you're willing to wager in total.
Monthly Limit
Keep your monthly budget in check and avoid overspending.
Reality Check
Get regular reminders about your session time and spending.
Age Verification
Age is verified through the KYC process — 18+ only.
Pause Promotions
No offers or promotions will be sent during your self-exclusion period.
Awareness

Recognizing the Signs of Problem Gambling

The first step to responsible gambling is being honest with yourself about your habits.

Warning Signs

Problem gambling tends to develop gradually, and people often don't recognise it in themselves. Watch out for these signs:

  • Unable to Accept Losses: Repeatedly placing larger bets to try to win back lost money.
  • Privacy: Hiding your betting activity from family or loved ones.
  • Feeling Like an Addiction: Feeling restless, irritable, or anxious when you're not betting.
  • Financial Pressure: Spending household money, loans, or borrowed funds on betting.
  • Relationship Strain: Betting causing distance or conflict with family and friends.
  • Neglecting Work or Studies: Neglecting responsibilities by prioritising betting.
  • Lying: Hiding how much you're betting or how much you've lost.
Important: If you notice these signs, it's not a sign of weakness — it's a health issue. With the right help, recovery is possible.

Healthy Betting Habits

Responsible betting doesn't mean you can't play. In fact, following these simple guidelines keeps betting a fun and enjoyable pastime:

  • Set a budget: Only bet money you can afford to lose.
  • Set time limits: Decide how long you'll play each day and stick to it.
  • Treat It as Entertainment: Betting is not a way to earn money — it's entertainment, nothing more.
  • Don't Bet on Impulse: Never bet when you're angry, frustrated, or under the influence of alcohol.
  • Take Regular Breaks: Avoid long sessions. Step away and take regular breaks.
  • Treat winnings as a bonus: Play for the fun of it — a win is a bonus, not the goal.
  • Use Limits: Activate Jangle App's protection tools yourself.
Tips: Review your betting history once a month. It's an easy way to see whether your habits are staying on track.
Support Services

Where to get help

You don't have to fight this alone. Jangle App and professional organisations outside the platform are here for you.

Jangle App Support
Reach out to our help center. Whether it's account limits, self-exclusion, or any other concern — we're available 24/7.
National Institute of Mental Health (NIMH)
The country's leading government institution for mental health services. Professional support is available for gambling addiction and other mental health concerns.
Gamblers Anonymous
Global support groups where people facing the same struggles help one another. Online sessions are also available.
Kaan Pete Roi Helpline
Bangladesh's mental health helpline. If you're feeling overwhelmed or stressed, give them a call — expert counsellors are ready to help.
Family Support
Family members can help too. Gam-Anon is an organisation that provides free support to the families of gamblers.
Jangle App Email Support
Email us at support@jangleapp.bet. Share your concern confidentially — we'll get back to you within 48 hours.
Full Policy Details

Jangle App's Responsible Gaming Policy

18+ Age Policy

Jangle App strictly prohibits anyone under the age of 18 from using the platform. Date of birth is verified at registration, and age is confirmed through a government-issued ID during the KYC process.

If there is ever reason to suspect that a minor is using the platform, the account is immediately suspended and investigated. Parents who wish to keep their children away from online gambling can use internet filtering software.

Use password protection on your device to prevent minors from gaining access, and keep your login details private. Responsible gaming starts with keeping your family safe.

Self-Exclusion Policy

Self-Exclusion is the most powerful responsible gaming tool available. On Jangle App, you decide how long to suspend your account.

  • Short-Term Exclusion: Cooling-off periods from 1 day up to 6 weeks.
  • Medium-Term Exclusion: Self-exclusion from 6 months up to 1 year.
  • Long-Term Exclusion: Account closure for 1 to 5 years, or permanently.

While self-exclusion is active, you will not receive any promotional messages, you will not be able to log in, and any attempt to open a new account will be detected and blocked. Self-exclusion cannot be reversed before the set period has ended.

How to Do It: Contact the Help Centre or email us at support@jangleapp.bet. Our team will activate self-exclusion within 24 hours.

Financial Limits & Budget Management

Jangle App believes that sound financial planning is the foundation of responsible gaming. That's why we offer multi-level tools to help you set financial limits.

Reducing your deposit limit takes effect immediately. However, increasing it requires a waiting period of 24 to 72 hours — this helps prevent impulsive deposits in the heat of the moment.

  • Deposit Limits: daily, weekly, and monthly.
  • Bet Amount Limit: set the maximum amount you can place on a single bet.
  • Loss Limit: automatic pause once you've lost a set amount.
  • Winnings Lock: automatically set aside a portion of your winnings.

Frequently Asked Questions

No, your account balance remains completely safe during self-exclusion. Once the self-exclusion period ends, you can withdraw as normal. To request a withdrawal while exclusion is active, please contact our support team.

Lowering a limit takes effect immediately. However, increasing a limit requires a 24–72 hour cooling period. This delay is intentional — it helps prevent impulsive decisions to bet more.

No. Jangle App stores self-excluded users' details in its system. Any attempt to open a new account using the same phone number, email address, or identity will be detected and rejected.

Email us at support@jangleapp.bet or contact the Help Centre. Our team will review your case with full confidentiality. We also strongly recommend seeking professional counselling.
Safe Betting

Play responsibly, play enjoyably

Join Jangle App and use our responsible gambling tools for a safe betting experience. Your enjoyment and your safety are both our priority.

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